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Repair Services and Ninebot Spare Parts

Posted by Alexey Khripunov on

Ninebot Store engineers completed technical training conducted by Segway and now are authorized to offer repairs for Ninebot products in the United States.  No more emails to or phone calls to China.  All technical support is available in the United States.  Please contact us if you need service or any spare part for your Ninebot One, Elite and PTR.

Ninebot Store offers free warranty repairs for products purchased legally in the United States.  For all other Ninebot products Ninebot Store engineers offer paid repair services.

 Ninebot Store offers full range of original spare parts for all Ninebot products.  If a particular spare part is not available in our warehouse, Ninebot Store can quickly order if from Segway.

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6 comments

  • Tom Stillings on

    I own a new Segway Ninebot Mini Pro and was wondering if the front panel, where there is a flip up panel to access the charging port and two small 1/2" diameter headlights 2 3/4" apart, is available. Inside the front panel reads Ninebot P/N: 01.01.3029. My son ran into a corner wall and broke pieces from it. If I can just buy the front panel without the lights and charging port would be great. I can transfer the parts from the broken panel to the new one. Thank you. Tom Stillings.

  • Tom Stillings on

    I own a new Segway Ninebot Mini Pro and was wondering if the front panel, where there is a flip up panel to access the charging port and two small 1/2" diameter headlights 2 3/4" apart, is available. Inside the front panel reads Ninebot P/N: 01.01.3029. My son ran into a corner wall and broke pieces from it. If I can just buy the front panel without the lights and charging port would be great. I can transfer the parts from the broken panel to the new one. Thank you. Tom Stillings.

  • garyo on

    the handle joint seems to be a weak part with many reported snapping. Is it available and user repairable?

  • garyo on

    the handle joint seems to be a weak part with many reported snapping. Is it available and user repairable?

  • JOe on

    I’m looking for the connector joint from the handle to the base on a ninebot pro model. Thanks. Joe 702-682-8721


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