Warranty Program for Corporate Clients
Corporate clients for 9Bot Store can obtain premium corporate warranty package to protect investments into Ninebot fleet from possible down time due to warranty repair time, wait time for ordering special spare parts and shipping.Premium corporate warranty provides the following benefits in addition to the regular Segway US warranty:
- Guaranteed same-day shipping of all spare parts via FedEx Express* if a claim is placed before 1pm EST;
- Limited paperwork to submit a warranty repair claim
- Free video-assisted support for installations of spare parts
- Access to loaner Ninebot PTRs while yours is out for in-house repair
- Designated technical and customer support of 9Bot engineers
* except batteries.